Our recent webinars on the draft digital service standards we’re developing for Wales were a great way to share some of the thinking, engage with those of you working to deliver public services in Wales and inform our work. Working in the open and sharing thinking, ideas and good practice are fundamental principles of the way we work at CDPS. We want to engage and support as many people as we can as we help improve the delivery of public services in Wales.

We’d love to do more of this through face to face events and meet ups, but that’s…

Mae Sally Meecham wedi cael ei phenodi’n Brif Swyddog Gweithredol dros dro ar gyfer Canolfan Gwasanaethau Cyhoeddus Digidol (CDPS) Cymru.

19 Tachwedd 2020

Mae Sally Meecham, sy’n arbenigwraig ar weddnewid digidol, wedi cael ei phenodi i arwain y Ganolfan trwy ei cham Alffa, gan gefnogi gwelliannau wrth ddarparu gwasanaethau cyhoeddus digidol ledled Cymru.

Mae Sally wedi dal amryw rolau gweddnewid digidol ar lefel uwch yn y sector preifat, y sector cyhoeddus a’r trydydd sector. …

Sally Meecham has been appointed interim CEO for the Centre for Digital Public Services Wales (CDPS).

19 November 2020

Digital transformation expert, Sally Meecham, has been appointed to lead the Centre through its Alpha phase supporting improvements in digital public service delivery across Wales.

Sally has held various senior digital transformation roles in the private, public and third sector. Recent roles include; Director of Digital Public Services programme, Welsh Government, COO Cabinet Office/Government Digital Service, Chief Digital and Technology Officer at Crown Commercial Service, Digital Advisor Essex County Council and Chief Digital Advisor at Defra.

She has delivered a number…

Yn ystod ein cam darganfod y llynedd, fe glywson ni y gall fod diffyg dealltwriaeth o’r hyn y mae ‘digidol’ yn ei olygu, nad yw pob uwch arweinydd yn deall sut i weithredu gweddnewid digidol a bod llawer o staff y sector cyhoeddus yn awyddus i gymryd rhan, ond eu bod yn ceisio cymorth ac arweiniad.

Yn ystod y 9 mis diwethaf, mae llawer ohonom sy’n gweithio ym maes darparu gwasanaethau cyhoeddus yng Nghymru wedi gweld newid mawr mewn sut a ble rydym yn gweithio, a sut rydym yn darparu gwasanaethau. Mae technolegau digidol wedi bod yn allweddol wrth alluogi…

In our discovery phase last year we heard that there can be a lack of understanding of what ‘digital’ means, that not all senior leaders understand how to implement digital transformation and that many public sector staff are keen to get involved, but are actively seeking help and guidance.

Over the last 9 months many of us working in public service delivery in Wales have seen a significant shift in how and where we work, and how we deliver services. Digital has been a key enabler to this and allowed us to react and respond at a pace that has…

Ym mis Medi, fe gychwynnon ni ein sgwad gyntaf, gan edrych ar weddnewid digidol. Mae’r prosiect yn gweithio ar y cyd â thri awdurdod lleol, sef Torfaen, Blaenau Gwent a Chastell-nedd Port Talbot. Roedd yr arweinwyr o bob awdurdod yn awyddus i hyrwyddo ffyrdd digidol a newydd o wella gwasanaethau i’w preswylwyr, ac roedd pob un o noddwyr y prosiect yn rhannu’r un weledigaeth ynglŷn â phwysigrwydd dylunio gwasanaethau i greu gwasanaethau digidol gwell a ddyluniwyd o safbwynt y cwsmer.

Dyma’r tro cyntaf i’r tri chyngor weithio ar brosiect amlddisgyblaethol trawsbynciol yn cynnwys staff o rannau gwahanol o’r cynghorau, gan…

In September we kicked off our first squad looking at digital transformation. The project is working in collaboration with three local authorities, Torfaen, Blaenau-Gwent and Neath Port-Talbot. The leads from each authority were keen to champion digital and new ways to improve services for their residents and all of the project sponsors had a shared vision of the importance of service design to build better digital services that have been designed from a customer perspective.

This project is the first time the three councils have worked on a cross-cutting multi-disciplinary project involving staff from different parts of the councils including…

Yn CDPS, rydym yn frwdfrydig ynglŷn â rhannu syniadau, dysgu a darparu. I gefnogi ein nod o weddnewid y ffordd y mae gwasanaethau cyhoeddus yn cael eu darparu yng Nghymru, credwn fod angen i ni weithio mewn modd agored, gan greu diwylliant o ymddiriedaeth a chydweithredu.

Cefndir

Rydym yn ein cam ‘alffa’ ar hyn o bryd, yn profi canfyddiadau ein gwaith darganfod ac yn cynnal nifer o brosiectau yn ymwneud â dylunio gwasanaethau sy’n canolbwyntio ar ddefnyddwyr, sgiliau digidol a rhannu gwybodaeth a syniadau. …